FAQ

We aim to dispatch all orders within 24 hours.

Yes, we will send you a tracking number as soon as your order is dispatched.

Yes, all products for sale are held in a warehouse in Gisborne, Victoria

We have a fuss free returns policy. If you are not happy, we are not happy. Just email us and we will sort out what to do next

We despatch all orders within 24 hours (Monday to Friday) from Gisborne. Your distance from us will determine how long your parcel takes. Also please be aware that high season such as Christmas your parcel may take longer to arrive. This is all out of our control and we try to get you your purchase as soon as we can.

No, we prefer to deal with an animal cruelty free product.

No, we are family owned and operated Australian business