We ship with Fastway Couriers and Australia Post within Australia and DHL Worldwide
Shipments are made from Gisborne, Victoria, Australia and are sent for a flat rate fee.
We aim to dispatch all order within 24 hours of receiving your order and receipt of payment – depending on your distance from Gisborne, Victoria shipping time can be between 1 and 2 days for central suburbs and an additional 3-6 business days for Western Australia and Regional locations.
You will receive an email the day we dispatch – ensure you enter your email address correctly so you can keep an eye out for your shipment
Please check your parcel for its whereabouts within a week of ordering (unless the item is on back order) and keep an eye out for it as it could be sitting at your Local Post Office for pick up
You can request for the parcel to be left at the door/behind the gate/etc. however if this is the case Cool Clutch can’t take responsibility for missing parcels
We do offer Express Shipping. Please email us at firstname.lastname@example.org if your delivery is urgent. Tell us when you need the parcel by and we will do whatever we can to get the order to you on time.
A flat rate fee is charged for all International Orders. All shipping & product prices are in $AUD
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