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FAQ

When will my product be dispatched?

All orders placed before 12pm are shipped the same day. 

Can I track my parcel?

Yes, we will email you a tracking number as soon as your order is dispatched. Please check your Spam Folder if you don't receive our email.

Where does my order come from?

All orders are shipped from stock held at Next Logistics in Ingleburn, New South Wales, Australia

What if my friend doesn't like their gift?

We have a fuss free returns policy. If you are not happy, we are not happy. Just email us and we will sort out what to do next

How long will my order take to arrive?

We dispatch all orders within 24 hours (Monday to Friday) from Sydney. Your distance from us will determine how long your parcel takes. Also please be aware that high season such as Christmas your parcel may take longer to arrive. This is all out of our control and we try to get you your purchase as soon as we can.

Do you do real leather products?

No, we prefer to deal with an animal cruelty free product.

Are you owned by a big multi-million dollar American corporation?

No, we are family owned and operated Australian business