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FAQ

When will my product be despatched?

We aim to despatch all orders within 24 hours

Can I track my parcel?

Yes, we will send you a tracking number as soon as your order is dispatched.

Do you hold product for sale are held in a warehouse in Gisborne, Victoria?

Yes, all products for sale are held in a warehouse in Gisborne, Victoria

What if my friend doesn't like their gift?

We have a fuss free returns policy. If you are not happy, we are not happy. Just email us and we will sort out what to do next

How long will my order take to arrive?

We despatch all orders within 24 hours (Monday to Friday) from Gisborne. Your distance from us will determine how long your parcel takes. Also please be aware that high season such as Christmas your parcel may take longer to arrive. This is all out of our control and we try to get you your purchase as soon as we can.

Do you do real leather products?

No, we prefer to deal with an animal cruelty free product.

Are you owned by a big multi-million dollar American corporation?

No, we are family owned and operated Australian business